Refund policy

No Returns Policy

Unfortunately, due to the nature of our business every item is printed to order, we do not accept returns or exchanges for change of mind. All sales are final.

However, your statutory rights are not affected. Under UK Consumer Contracts Regulations, you have the right to return faulty items, items that don't match their description, or items that are damaged. If you receive a defective or incorrect item, please contact us within 14 days of receipt and we will arrange a replacement or return for a refund.

To report a faulty or incorrect item, please contact us at vyraluna26@gmail.com with your order number and description of the problem including pictures.